Help and support
Prefer voice? Use the configured support line below. For written help, email info@x-match.com.
Call or message us
Voice support phone numbers are configured per environment. See Help and support or your deployment runbook for contact options.
Hours and after-hours policy
Outside Monday–Saturday 9:00–17:00 (America/Jamaica), calls may go to voicemail or an automated attendant. We return urgent messages on the next business day. For order issues, include your order number in your message.
About voice automation
Inbound telephony (IVR, Twilio Studio, call routing) is configured on the server and with your voice provider. This site does not handle webhook signatures for voice ingress.